FAQs

Click here to view the registered CPD content that comprises Investing + Regulation on The Moneyweb CPD Hub mini-courses. 

Don’t understand CPD? Watch these short videos:

Please watch this two-minute instructional video (below) showing you how easy it is to register and navigate the system to generate your CPD certificates off your phone or PC.

Click here for a comprehensive CPD review prepared by the FPI.

Please consult your compliance officer about your own unique CPD requirements. 

Registration issues

I have not received an email about my login or registration.
You may have missed an email with the subject ‘Your CPD HUB package has arrived...’ instructing you how to access the course content on Your CPD HUB and very importantly to please allow five minutes from purchase before accessing Your CPD HUB.

Please return to that link in that email, insert your email address and temporary password (123456).

Please also refer to your ‘promotions’ or ‘spam’ folder, as registration emails may end up there from time to time.

You may not receive your CPD scorecard, certificates and useful user tips. 
Please add @blackonyx.co.za and @yourcpdhub.co.za to your safe senders list. Settings are under Junk Mail, Never Block Sender or Add to Safe Sender list or move them from your Gmail promotions tab into your main inbox.

In the event that you have ever unsubscribed from any of the Black Onyx services via email, you will not receive our emails, your scorecard or certificate and you will need to register with a different email address (POPI).

I can’t login to the CPD content.
Click here to access your courses if you have paid and confirmed your user details on Your CPD HUB to confirm your email address.

I’ve forgotten my username and or passwords.
Your username will always be the email address you used to register for this service and you will select your own password. In the event that you have forgotten either, please click ‘forgotten password’ directly on https://yourcpdhub.co.za/

Why do I need to submit my ID Number?
NB - When you confirm your login detail on Your CPD HUB, you will need to add your citizen ID to your profile.

In order to verify for accredited CPD points, you will need to prove your identity. When you request your CPD certificate, these details will be required.

Can I register offline?
Unfortunately, not, as this is strictly a digital service.

 

What’s the difference between THE MONEYWEB CPD HUB and Your CPD HUB?

The Moneyweb Hub is the front-end of our service, accommodating multiple service providers and various packages. Once you have selected the package that suites you, you are then directed to another system we manage, referred to as Your CPD HUB.

Your CPD HUB is built on a learner management system (LMS) that publishes your CPD content and verifies your activity with certificates. Please remember to update your Citizen ID in the profile you set up on Your CPD HUB.

 

About the CPD service provider and content

Who is Black Onyx?
Black Onyx is a distribution specialist and RegTech service provider, overseeing interactive platforms like Fund Hub and THE CPD HUB for financial professionals and investors looking to establish sophisticated investment portfolios. Our content is complimentary, supporting financial literacy and economic transformation.

Why am I receiving The Black Onyx Monthly Dispatch?
The Black Onyx Monthly Dispatch is a complimentary, informative resource for financial professionals and investors, which will generate CPD points for THE MONEYWEB CPD HUB paid subscribers. It serves to inform our digital community of various investment strategies (traditional, passive, boutique and alternative) and industry research.

If you have registered for the Optimal, Corporate or Platinum packages and wish to access your monthly scorecard, you will need to request the scorecard from a functional tab in the content of The Black Onyx Monthly Dispatch.

Users are most welcome to unsubscribe, but they will lose access to their monthly scorecard.

Is Black Onyx an accredited service provider?
Yes, Black Onyx is an accredited IOBSA and FPI CPD service provider (140296) and a registered FSP (47701).

Is Black Onyx FAIS compliant?
Black Onyx is a registered FSP (47701), adhering to FAIS requirement and Andrew Ludwig is the key individual and representative, who remains fit and proper.

Is Black Onyx POPI compliant?
The POPI laws are still being determined and in the interim, we have consulted with our compliance officer and sought legal opinion, and for the interim, we will adhere to all the POPI principles.

 

How much is this service and how long is it valid for?

There are six packages: 

#1 INVESTING & REGULATION - FREE PACKAGE

Become familiar with our digital service and content before committing. This package is limited to individual onboarding (i.e. one quantity at checkout), please refer to our other packages for group onboarding and additional services.

- Unlimited access to CPD content including ethics & practice standards.

However there’s ... 

- No access to online assessments in the free package.
- No access to certificates after completing each module in the free package.
- No access to your CPD scorecard via the Black Onyx Monthly Dispatch in the free package.
- No access to your aggregated CPD certificate with all the complete modules in the free package.

Click here to watch the video explaining the free package.

Click here to upgrade.

 

#2 INVESTING & REGULATION - BASIC INDIVIDUAL PACKAGE -  R499 pp (once-off cost).

This package is limited to individual onboarding (i.e. one quantity at checkout), please refer to our other packages for group onboarding and additional services.

Includes:

- Unlimited access to CPD content including ethics & practice standards.
- Access to online assessments to generate verifiable CPD points.
- Access to certificates after completing each mini-course.

Excludes:

- Aggregated monthly CPD scorecard of all completed mini-courses.
- Downloading your aggregated CPD certificate when you want it. 

Click here to watch the video explaining the Basic individual package.

Click here to enrol. 


#3 INVESTING & REGULATION - OPTIMAL INDIVIDUAL PACKAGE -  R799 pp (once-off cost).

This is limited to individual onboarding (i.e. one quantity at checkout), please refer to our other packages for group onboarding and additional services.

Includes:

- Unlimited access to CPD content including ethics & practice standards.
- Access to online assessments to generate verifiable CPD points.
- Access to certificates after completing each mini-course.
- Aggregated monthly CPD scorecard of all completed mini-courses.
- Downloading your aggregated CPD certificate when you want it. 

Excludes:

- Group onboarding.. Please refer to the Corporate package, which is limited to a minimum of ten users.
- Aggregating CPD points from multiple CPD service providers as a central register into one CPD certificate; please refer to the Platinum package for this option. 

Click here to watch the video explaining the Optimal individual package.

Click here to enrol.

 

#4 INVESTING & REGULATION - CORPORATE PACKAGE - R699 pp (once-off cost).

This allows for the upload of ten + users with one payment; we handle the onboarding through a simple registration process.

Once registered, your community will have access to all the FAIS accredited CPD content as seen in the individual packages, as well as the benefits of a digital CPD scorecard, aggregating CPD points from our mini-courses into one CPD certificate, which users can download on request.

Please register here for free (no credit card required) and more details will follow.

Includes:

- Unlimited access to CPD content including ethics & practice standards.
- Access to online assessments to generate verifiable CPD points.
- Access to certificates after completing each mini-course.
- Aggregated monthly CPD scorecard of all completed mini-courses.
- Download your aggregated CPD certificate when you want it.
- Group onboarding,which is limited to a minimum of ten users.

Excludes:

- Aggregating CPD points from multiple CPD service providers into one CPD certificate available in the Platinum package.

Click here to watch the video explaining the Corporate package.

Click here to enrol.

 

#5 INVESTING & REGULATION - PLATINUM PACKAGE - R999 pp (once-off cost).

This allows for the upload of ten + users with one payment and we handle the onboarding through a simple registration process.

The primary difference to the Corporate package is aggregating CPD points from multiple CPD service providers as a central register into one CPD certificate.

Once registered, your community will have access to all the FAIS accredited CPD content as seen in the individual packages, as well as the benefits of a digital CPD scorecard, aggregating CPD points from our mini-courses into one CPD certificate, which users can download on request.

Please register HERE for free (no credit card required) and more details will follow.

Includes:

- Unlimited access to CPD content including Ethics & Practice Standards.
- Access to online assessments to generate verifiable CPD points.
- Access to certificates after completing each mini-course.
- Aggregated monthly CPD scorecard of all completed mini-courses.
- Download your aggregated CPD certificate when you want it.
- Group onboarding, which is limited to a minimum of ten users.
- Aggregating CPD points from multiple CPD service providers into one CPD certificate.

Click here to watch the video explaining the PLATINUM package.

Click here to enrol. 

 

How long is the subscription?
Each package is valid for the 12-month FAIS CPD cycle from 1 June – 31 May. If you upgrade from one to the other, you will enter into a new contract and any previous contract will be terminated, at no additional cost.

How often do I pay?
You pay once for unlimited access to the content within the 12-month cycle. There are no monthly payment options.

What if I register with only a few months to go? Do I get a discount?
The CPD cycle is 12 months, encouraging continual professional development. There are no discounts if you choose to cram the CPD content into the remaining months.

How do I pay?
You pay online with a credit card or debit card via our online store. We integrate a RSA-based system, which uses PayFast which you can transact on with your Visa, Mastercard or debit card. We do not accept cash, cheques, or bank deposits or EFTs.

Who is PayFast?
PayFast is a South African digital banking solution partnered with all the local banks allowing for credit card and EFT transactions.

Can I cancel?
Yes, you can cancel the Free package while you are trying it out however, once you have committed to the other packages, you are contracted for 12 months or until 31 May with a once-off payment. You will pay upfront for the service and cannot cancel within the 12-month FAIS CPD cycle. A contract will only cede when you upgrade packages.

 

About the CPD points

How do I earn my CPD points?
You will need to be subscribed to either the Basic, Optimal, Corporate or Platinum packages to receive verifiable CPD certificates.

1 hour of your time = 1 CPD point and we track your participation on THE MONEYWEB CPD HUB. On completion of the assessments, after completing the respective modules, according to the FPI, you will need 60% to pass and earn your points for certification (FAIS).

Where do I earn my points?
In order to generate your CPD points, you will access most of our content from Your CPD HUB (online or offline). Additional points are available from our other Black Onyx platforms and newsletters and our service will track them for you. 

Can I upload points from other service providers?
Yes, but you need to subscribe to the Platinum package and meet the verification criteria which assumes a predetermined individual has been pre-appointed to serve a compliance function and is responsible for verifying and submitting your CPD points, that have been generated from accredited services off our system. Click here to subscribe.

How many CPD points do I require?
It is up to you to work out how many points you require: whether it is six, 12 or 18 for FAIS, or 35 for CFP® FSA™ AFP™ or RFP™. It varies for other financial professionals like CAs, CFAs, actuaries, stockbrokers, etc. Please consult your compliance officer.

How many points can I get off the system?
Assuming you are registered for the Basic, Optimal, Corporate or Platinum packages, there are 20+ CPD hours which include professional and regulatory points and include the three to five hours for ethics & practice standards.

How much do I pay for each point?
Zero… We don’t charge per point and make all our content freely available across multiple platforms. In order to manage a CPD scorecard and get certification, we have established a set value for the service, to earn as many points as you require, from multiple access points.

Are the points verifiable?
Yes, you will also need to complete a few basic assessments for verifiable CPD points (FAIS) at the end of each module. The Moneyweb CPD HUB is powered by Black Onyx, an accredited CPD service provider (FPI + IOBSA)

How do I know how many points I have?
If you are subscribed to the Basic, Optimal, Corporate or Platinum packages, you will receive a notification from  Your CPD HUB each time you complete a mini-course via email.

If you are subscribed to the Optimal, Corporate or Platinum package, your CPD scorecard will be updated and presented to you each month with the Black Onyx Monthly Dispatch.

Black Onyx Monthly Dispatch, is a CPD accredited newsletter delivering your CPD points alongside complementary asset manager interviews and market research.

 

Management of CPD Scorecard and Certificates

I have not received my CPD scorecard or CPD certificate
Please refer to your ‘promotions’ or ‘spam’ folder, as registration emails may end up there.

NB NB  - Please add @blackonyx.co.za and @yourcpdhub.co.za to your safe senders list. Settings are under Junk Mail, Never Block Sender or Add to Safe Sender list, or move them from your Gmail promotions tab into your main inbox.

How are my CPD points tracked?
Every module you engage with will be tracked and after completing the module’s assessment (assuming you are subscribed to the Basic, Optimal, Corporate or Platinum packages), you will be awarded the prescribed CPD points. You will receive an email from Your CPD HUB each time you complete a module, confirming you have been awarded the CPD points. These points will then be stored in our central system and distributed every month via email in the Black Onyx Monthly Dispatch (Optimal, Corporate or Platinum users only)

How do I get my certificate?
Certificates for each mini-course are generated online by Your CPD HUB for you to download off Your CPD HUB, on request. This assumes your completion of mini-courses within Basic, Optimal, Corporate or Platinum packages on Your CPD HUB, while the completion of each module (after an assessment) is tracked.

Basic users will only receive individual certificates off Your CPD HUB, while Optimal, Corporate or Platinum will receive a monthly scorecard, reported each month with the Black Onyx Monthly Dispatch, as well as a comprehensive, complete CPD certificate documenting all the complete mini-courses. Upgrade here.

How do I receive my CPD scorecard?
Every month, Optimal, Corporate or Platinum users will receive an update by email with the Black Onyx Monthly Dispatch.

Can this system manage CPD points from other service providers?
Yes, but you need to be subscribed to the Platinum package, which comes with a few prerequisites to ensure your reporting is authentic. Upgrade here.

Why can't I see my certificate?
Certificates are generated online, off Your CPD HUB, on request. This assumes your completion of modules within Basic, Optimal, Corporate or Platinum packages on Your CPD HUB. Click here to log a special request if this is not working.

 

About the CPD content

What is the content about?
Black Onyx interviews the best asset managers (traditional, passive, boutique and alternative) and industry stakeholders, who share their knowledge about investing, wealth management, financial planning and regulation.

Who else contributes to the content?
Black Onyx collaborates with asset managers and industry stakeholders, who contribute to the content. Black Onyx encourages individuals and firms to contribute to the sustainability of this initiative.

What format does the content come in?
Typically, Black Onyx focusses on high-quality videos, which are then converted into podcasts. We also support reading material in the form of eBooks and PDF courses, which at times are also converted into podcasts.

How much content is there?
There are 20+ CPD points available, accessible from videos, podcasts, eBooks, and newsletters.

How often will the content be updated?
As more and more content is produced and then accredited, the system continues to attract other like-minded participants. We would expect to maintain no less than 20+ hours in a CPD course, valid for a year.

Is all the content verifiable for CPD points?
Yes: Black Onyx is a FPI- and IOBSA-accredited service provider. In the event that content is not verifiable, it will be clearly marked, as not all financial professionals require verifiable points.

 

About the CPD assessment.

Why must I do an assessment?
Verifiable CPD points require the individual to complete an assessment at the end of each module, in order to generate the CPD points. The format is typically a true or false or a multiple-choice assessment with an 60% pass and can be done up to three times, as stipulated by the FPI.

Why can’t I see any assessments after I have completed a module?
The assessments are only available to users who have subscribed to the Basic, Optimal, Corporate or Platinum packages. Upgrade here.
​​​​​
​​​​​​​The assessments are at the end of each completed module and because it is a learner-paced system, you can bounce between modules as you like while our system will show your progress. You must complete the assessments if you wish to generate CPD points.

 

About the affiliate programme

Who is eligible for the affiliate programme?
Any individual or company can register for the affiliate programme, but will need to support their subscription with copies of their ID and proof of residence. Click here to apply.

What are the steps to becoming an affiliate?
You will complete an online registration and within five working days receive your digital affiliate link, which you must use to refer people to THE MONEYWEB CPD HUB, so as to track the introduction to the subscription.

How do I refer people?
Once you have received your digital affiliate link, you can invite other people or companies to The Moneyweb CPD Hub. This can be done via email, WhatsApp or by uploading larger communities with an excel spreadsheet.

How do you keep track of the referrals and subscriptions?
A third party system will track every person you refer via the digital affiliate link and cookies, and inform you only when they have paid for our service.

When do I get paid?
Once referred individuals or companies have paid for a subscription (Basic, Optimal, Corporate packages), you will receive a commission. Commissions are paid out on a monthly basis, to the credit card you registered with.

How much do I get paid?
The affiliate programmeme offers a range between 10% and 20% commission.

How do I get in touch with a person at The Moneyweb CPD Hub or Your CPD HUB?
Click here to send us an email and one of our consultants will get back to you.